The software listed below is known to be incompatible with Minecraft, and should be uninstalled from your system.
Antiviruses and FirewallsNote: We recommend Malwarebytes as your antivirus. |
||
---|---|---|
Name of Software | Versions Affected | Notes |
AVG Antivirus |
All Versions |
Causes download problems. |
BitDefender |
All Versions |
Causes download problems, login issues and problems connecting to LAN worlds. |
ByteFence |
All Versions |
Causes download problems, reputation questionable. |
Comcast Constant Guard |
All Versions |
Causes control issues. |
Comodo Internet Security |
All Versions |
Causes login and multiplayer connectivity problems. Disabling the firewall will help, but it is recommended that you uninstall it. |
ESET Antivirus |
All Versions |
Causes login and multiplayer connectivity problems. ESET Security has a feature that interferes with Minecraft’s ability to connect to Mojang’s servers. To fix it, follow these instructions here, and set the mode to Interactive. Then, open the launcher and try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE. If the above fix does not work, you will need to uninstall ESET Antivirus. |
Kaspersky Internet Security |
All Versions |
Causes login and multiplayer connectivity problems. If you are using Kaspersky Internet Security and cannot connect to Mojang’s servers, turn off Encrypted Connections Scan by following this guide. If the above fix does not work, you will need to uninstall Kaspersky Internet Security. |
Lavasoft Ad-aware Web Companion |
All Versions |
Causes login and multiplayer connectivity problems. After you have uninstalled it from the Control Panel, follow these instructions here to complete uninstalling Ad-aware. |
McAfee Anti-virus / Intel Security |
All Versions |
Causes login and multiplayer connectivity problems. |
Norton Antivirus |
All Versions |
Causes download, login and multiplayer connectivity problems, degrades performance. |
PCKeeper / MacKeeper |
All Versions |
Causes login and multiplayer connectivity problems, degrades performance, reputation questionable. |
Reason Security |
All Versions |
Causes download errors, as well as login and multiplayer connectivity problems, degrades performance. |
Webroot SecureAnywhere |
All Versions |
Causes login and multiplayer connectivity problems. If you’re having issues joining a LAN world while using Webroot SecureAnywhere, open your settings, navigate to System Tools –> System Control –> Control Active Processes and make sure Java and Minecraft are set to Allow. |
ZoneAlarm Firewall |
All Versions |
Causes login and multiplayer connectivity problems, degrades performance. |
Parental Control SoftwareNote: We recommend Windows’s built-in Parental Control module as your parental control software. |
||
Name of Software | Versions Affected | Notes |
Covenant Eyes |
Versions below 7.2.41 |
Causes login problems. The latest version fixes the problem with Minecraft. To install the latest version, log into your Covenant Eyes account here, go to the Downloads section, and download version 7.2.41 or newer. If you have a much older version of Covenant Eyes (4.5.3 or older), uninstall Covenant Eyes and then install it again with the most recent version. If the above fix does not work, you will need to uninstall Covenant Eyes. |
Qustodio |
Some old versions |
Causes download and login problems. The latest version fixes the problem with Minecraft. To install the latest version, uninstall Qustodio, restart your computer, and reinstall it from Qustodio’s website. After this restart your computer again. If the above fix does not work, you will need to uninstall Qustodio. |
Malware and AdwareNote: Commonly installed Malware or Adware. AdwCleaner will remove most unless otherwise noted. |
||
Name of Software | Versions Affected | Notes |
PremierOpinion |
All Versions |
Causes general and memory related crashes. Commonly crashes the game with exit code -805306369. Download AdwCleaner, run a Scan, then Quarantine. Restart when AdwCleaner has finished cleaning, then try running the game again. |
RelevantKnowledge |
All Versions |
Causes crashes and game performance issues. Download AdwCleaner, run a Scan, then Quarantine. Restart when AdwCleaner has finished cleaning, then try running the game again. |
WebCompanion |
All Versions |
Causes crashes and game performance issues. Download AdwCleaner, run a Scan, then Quarantine. Restart when AdwCleaner has finished cleaning, then try running the game again. |
IDMan |
All Versions |
Not Detected by ADWCleaner Presents like a VPN, Can cause download issues and other issues with the game Download Malwarebytes run a Scan, then Quarentine. Restart when Malwarebytes tells you to, then try running the game again. |
Game Enhancement Software |
||
Name of Software | Versions Affected | Notes |
D3DGear |
Versions below 4.50.1846 |
Crashes Minecraft. Later versions of D3DGear have fixed this problem. To fix this problem, uninstall D3DGear and install the latest version. |
Discord |
All Versions |
Causes freezes or crashes. Disable the Overlay feature in Discord. |
Evolve and/or Player.me |
All Versions |
Causes freezes or crashes. Disable the the Ingame Overlay feature. |
GeForce Experience |
All Versions |
Can cause crashes, freezes and mouse control issues. Disabling the in-game overlay should solve this issue. Laptop users should also disable Whisper Mode and Battery Boost. |
Killer Intelligence Center |
All Versions |
Can cause errors such as “connection reset”, “multiplayer is disabled”, “Failed to Download File”, “failed to receive handshake, SSL/TLS connection failed” errors. Killer attempts to optimize network usage by prioritizing some sources of network traffic over others. It is installed by default on Dell and Alienware laptops. It can be uninstalled if you wish, or you can open Killer Intelligence Center and turn off all the switches on the bottom right hand pane. |
Razer Synapse / Razer Cortex |
All Versions |
Crashes the game with exit code -805306369 or Out Of Memory Errors by limiting the amount of memory Minecraft is allowed to use. Uninstall the software then delete |
Symless Synergy |
All Versions |
Breaks mouse movements in Minecraft. |
VPNs and Networking Bridging Software |
||
Name of Software | Versions Affected | Notes |
Hamachi / Tunngle |
All Versions |
Causes login and multiplayer connectivity problems. Fundamentally conflicts with the Internet as it is squatting on an occupied block of IPv4 address. Also has the tendency to break Minecraft multiplayer. For proper server hosting, set up port forwarding on your router or use a server hosting solution (such as Minecraft Realms). |
Hola Unblocker |
All Versions |
Causes login problems. Turns your computer into a botnet, allowing malicious users to use your internet connection for illegal activities; see this website for more details. |
All free VPNs and some paid VPNs |
N/A |
Causes login problems. Mojang has blocked most VPN users from logging into Minecraft as these free VPNs are often used by malicious users to hack into accounts. |